Last Updated: April 14, 2025

At Kanvsl, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered analytics platform ("Service"). Please read this privacy policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

1. Information We Collect

We collect several types of information to provide and improve our Service:

1.1 Personal Information

• Account Information: When you register for our Service, we collect your name, email address, company name, and payment information.
• Profile Information: Optional information you provide in your user profile, such as job title, profile picture, and industry.
• User Content: Data you upload, create, or input into our Service for analysis purposes.

1.2 Usage Data

• Interaction Data: Information about how you use our Service, including features accessed, time spent, and actions taken.
• Device Information: IP address, browser type, operating system, device type, and other technical identifiers.
• Cookies and Similar Technologies: Data collected through cookies, web beacons, and similar tracking technologies to enhance user experience and analyze usage patterns.

1.3 AI Training and Analytics Data

• Anonymized Data: De-identified or aggregated information used to train and improve our AI models.
• Query Data: Information about the queries you submit to our AI-powered analytics tools.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Providing the Service: To operate, maintain, and deliver our AI analytics platform to you.
• Personalization: To customize your experience and provide tailored insights based on your usage patterns and preferences.
• Service Improvement: To analyze usage trends, develop new features, and enhance our AI algorithms.
• Communication: To respond to your inquiries, provide customer support, and send service-related notifications.
• Marketing: With your consent, to provide information about our products, services, and promotions.
• Security: To detect, prevent, and address technical issues, fraud, and unauthorized access.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. AI and Machine Learning Usage

Our Service employs artificial intelligence and machine learning technologies to provide insights and analytics. Here's how we handle data related to these technologies:

• AI Training: We may use anonymized and aggregated data to train our AI systems. This training helps improve the accuracy and relevance of the insights provided.
• Algorithm Transparency: We strive to provide explanations about how our AI-generated insights are produced, but the complex nature of machine learning may limit complete transparency in some cases.
• Human Review: In some instances, our team may review anonymized AI outputs to evaluate and improve system performance.

4. Data Sharing and Disclosure

We may share your information with the following parties:

• Service Providers: Third-party vendors who perform services on our behalf, such as cloud hosting, payment processing, and customer support.
• Business Partners: Companies we partner with to offer integrated services, with your consent.
• Legal Requirements: When required by law, court order, or government regulations.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate confidentiality agreements.
• With Your Consent: In other cases where we explicitly ask for and receive your permission to share your information.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication requirements
• Employee training on data protection practices

However, no method of transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request deletion of your personal information in certain circumstances.
• Restriction: Request limitation on how we use your information.
• Portability: Request transfer of your information to another service provider.
• Objection: Object to certain types of processing, including direct marketing.

To exercise these rights, please contact us using the information provided at the end of this policy.

7. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider:

• The nature and sensitivity of the data
• The potential risk of harm from unauthorized use or disclosure
• The purposes for which we process the data
• Legal, regulatory, and contractual requirements

8. International Data Transfers

We may transfer, store, and process your information in countries other than your own. For transfers from the European Economic Area (EEA) to countries not considered adequate by the European Commission, we implement appropriate safeguards, such as standard contractual clauses or Privacy Shield certification where applicable.

9. Children's Privacy

Our Service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: privacy@kanvsl.com

Postal Address: 123 Business Ave, San Francisco, CA 94107, USA